Shipping policy

Shipping Policy

At Pakistan Market, we are committed to delivering your orders safely and on time across Pakistan.

Delivery Coverage

We offer delivery across Pakistan, including major cities, towns, and selected remote areas. Delivery availability may vary depending on the courier service coverage in your location.

Order Processing

  • Orders are normally processed within 1–2 working days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During sales, holidays, or periods of high order volume, processing may take slightly longer.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 working days

  • Other Cities & Towns: 3–6 working days

  • Remote Areas: 5–8 working days

Delivery times are estimates and may be affected by weather, public holidays, courier delays, security conditions, or other circumstances beyond our control.

Shipping Charges

Shipping charges will be displayed at checkout before you complete your order.

We may offer free shipping on selected products or orders above a specified amount. Any applicable free-shipping offer will be clearly mentioned on the website.

Cash on Delivery (COD)

Cash on Delivery is available on eligible orders across Pakistan.

You can pay the full order amount directly to the courier when your parcel is delivered. Please keep the exact amount ready whenever possible.

For certain orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.

Order Tracking

Once your order has been dispatched, you will receive your tracking information through your provided phone number, email, or other available communication channel.

You can use the tracking number to check your parcel's delivery status with the courier.

Failed Delivery

If the courier is unable to deliver your order because of an incorrect address, unreachable phone number, customer unavailability, or refusal to accept the parcel, the order may be returned to us.

Additional delivery or re-shipping charges may apply if you request the order to be sent again.

Damaged Parcels

Please check the condition of the parcel when it arrives. If the package appears severely damaged or tampered with, please contact our customer support as soon as possible and provide photographs or other relevant evidence.

Delivery Delays

While we aim to deliver within the estimated timeframe, delays may occur due to courier operations, weather conditions, public holidays, high-volume sales, or other circumstances outside our control.

If your order is significantly delayed, please contact our customer support team with your order number.

Contact Us

If you have any questions about shipping or delivery, please contact our customer support team through the contact details provided on our website.

perfectmart035@gmail.com